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Bigger IS better… and now we’re working late!

Article added by: Robert on 18 October 2008

When we sat down six months ago to talk about a new layout for our website, the goal was clear. We have discovered we’ve passed the 3000 products mark and our Scottish Gifts section was bursting at the seams. Following your feedback we’ve now split the site up into 7 exciting new sections.

At the same time we’ve done a fantastic deal with our friends at Royal Mail which means we can now dispatch our orders up until 4pm! Already we’ve had some great feedback on this change:

“Parcel arrived the next morning! Excellent”

“First class service for first class products.”

Don’t forget the best part though – it’s still FREE UK DELIVERY on everything!

“Excellent service prompt response and free delivery waoh!!!”

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30 Kilts makes for a Fine Wedding

News Category: Feedback

Article added by: Robert on 12 May 2008

Wedding season is in full swing here in Scotland – and our Kilt Department is enjoying another record breaking year. Gavin (our department manager) recently helped Liz Sunnuck organise the hire of 30 full kilt outfits. This was a fantastic achievement as the majority of the hires were arranged completely over the phone & email as many of the guests were located overseas.

Liz kindly let us share her comments: :

“My daughter was married at Drumtocaty Castle last weekend. As we had
worldwide visitors we ordered more than 30 kilt hire outfits from Alex Scott (kiltmakers).

Most of the orders were made by e-mail, or telephone and I wanted to
write to you to express our sincere thanks to Gavin and his team.
Gavin was terrific – so well organised, so helpful, so professional -
and he helped this side of the wedding go so smoothly. Perfect fits all round!

We have thanked Gavin personally but I wanted to let you know how
impressed we were with your company’s kilt hire – we would recommend
you to anyone in a similar situation!”

L.Sunnuck

Full highland outfits are available for weekend hire – details on all our Kilt Hire packages are available on our Kilt Hire Dept pages.

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What you really think of us!

News Category: Feedback

Article added by: Yvonne on 12 November 2007

A big thank you to all who replied to our ‘How did we do’ e-mail asking if you’re happy with the service you’ve received. We are always pleased to get feedback from our customers so we know how and where we can improve and make shopping at kiltmakers.co.uk a pleasant experience. Here are a few of the reviews we’ve had…

A.D wrote on Monday 17th September
Value for money: 4
Delivery: 5
Communication: 5

Comments:
very prompt service and good follow up phone call. would definately reccommend to others. thanks.

M.B wrote on Tuesday 18th September
Value for money: 5
Delivery: 5
Communication: 5

Comments:
great shirt,good price,delivery as scheduled.

M.R Wrote on Saturday 17th October
Value for money: 5
Delivery: 5
Communication: 5

Comments:
I was very pleased with the order and the service from yourselves. I will not hesitate to use your site for any other items I require in the future.

M.A wrote on Sunday 28th October
Value for money: 4
Delivery: 5
Communication: 5

Comments:
really pleased with your service

A.M wrote on Tuesday 30th October
Value for money: 5
Delivery: 5
Communication: 5

Comments:
Well done we will come back again

L.L wrote on Tuesday 30th October
Value for money: 5
Delivery: 5
Communication: 5

Comments:
Your service is fantastic I wish all internet sellers were like you.

Comments (3)